Working with CRM for Educational Institutions
For educational institutions with an interactive Customer Relationship Management (CRM) system, student relationship management, communication facilitation, data analysis and reporting are more efficient than normal. This helps educational institutions to improve the student experience and utilize their resources more effectively.
Education Institutions
CRM in Educational Institutions
Event Tracking
For educational institutions, event tracking is actions such as increasing the participation of students and staff, planning special events and managing the school’s overall event program. Through mez eSoft CRM, school events can be created, participants can be notified, dates, times and venues of events can be tracked, and you can share this data with students.
Communication Management
The CRM system is an effective tool to strengthen the communication management of academies and training centers offering courses. In particular, the SMS sending feature enables institutions to communicate effectively with students and staff. Using predefined templates, CRM can be used to send quick and personalized SMS messages, important announcements and reminders. For example, information such as changes to course schedules, class reminders or invitations to special events are easily communicated.
Task Distribution and Calendar Management
By using the CRM system for task distribution and calendar management, you can increase collaboration among staff, manage processes and schedule events. The CRM solution makes it easy for educational institutions to assign tasks and share calendars among teachers, administrators and other staff.
Contact Management
By using the CRM system for staff and student management, you can optimize lesson planning and monitor students’ academic achievements. Student success can be monitored in tables with the forms filled out by the staff through CRM.
SMS Management in Educational Institutions
By using the SMS feature in the CRM system, educational institutions strengthen student communication, increase participation and enhance their corporate image. SMS messages containing important information and reminders increase student satisfaction by instantly communicating information such as course schedules, exam dates and payment reminders. In addition, sending emergency notifications and informational messages to parents ensures safety and encourages their active participation in the educational process. These continuous communications and activities show that the institution is active and caring towards students and parents and contribute to the creation of a positive corporate image.
Mez eSoft in Educational Institutions
The use of mez eSoft system in educational institutions provides significant benefits in a variety of areas, from student relationship management to event tracking, from communication management to task allocation. This system helps educational institutions improve the student experience, utilize resources more effectively and increase efficiency.
Furthermore, using CRM for staff and student management supports critical functions such as optimizing course scheduling and tracking academic achievements. Therefore, it is possible for educational institutions to be more successful by using CRM systems effectively.
with mez eSoft CRM
Take Advantage of the Advantageous
Features We Offer to Our Customers
mez eSoft CRM system has the most useful panel serving the entire industry.
Form Management
Ensuring that the lead data received through form management is transferred and displayed at the client management.
Client Management
In client management, incoming client information is verified, distributed to roles and gets organised.
Customer Management
Managing interactions with potential customers and maintaining one-to-one contact with them
Role Management
With role management, selecting the fields that each user can view and providing role-specific task definitions.
Task Management
With task management, defining user-specific tasks, determining and tracking their duration and task priority given.
Reporting and Analysis
Follow-up of campaigns, follow-up of financial income and expenses, company analysis.
