Privacy Policy
Welcome to mez eSoft's Privacy Policy.
Your privacy is very important to us. We have developed this privacy policy to explain how we look after your personal data. The privacy policy sets out what eSoft does with your personal data, what rights you have and how to contact us regarding the processing of your personal data. We collect, use and are responsible for certain personal data about you. When we do so, we are subject to the General Data Protection Regulation. This privacy notice has been prepared in a guided format so that you can click on the topics set out below.
Data Control
For the purposes of this privacy policy, mez eSoft is the controller and responsible for your personal data. If you have any questions about this privacy policy or our privacy practices, please contact us by the following means: mez eSoft is a company in Turkey, registered in Turkey under tax number 6200666437. Email address: info@mezesoft.com Telephone number: +90 (530) 903 79 79
In this policy, we provide you with details on the following:
- The personal data we collect about you
- How we collect your personal data
- Purposes for which we will use your personal data
- Who we share your personal data with
- How we protect your data
- Marketing and Deactivation
- Cookies
- How long will we keep your personal data?
- What are your rights?
- Data Subject Request and How to Contact Us
- Restricted and Sensitive Scopes
- Glossary
What is personal data?
Your personal data includes information or a combination of information that can be used directly or indirectly to identify you. This includes identifiers such as name, address, identification number, date of birth, address or physical, physiological, genetic, mental, economic, cultural or social identity (“Sensitive Data”).
Personal data we collect about you
We have grouped the personal data we may collect and process about you as follows:
- Identity Data includes first name, maiden name, last name or similar identifiers, title, date of birth and gender;
- Contacts includes home/work address, e-mail address and telephone numbers;
- Financial Data includes billing address, bank account and credit card details;
- Technical Data includes device information such as internet protocol (IP) address, browser type and version, time zone setting and location, versions of operating system, platform and other technologies on the devices you use to access this website;
- Marketing and Communications Data includes your preferences for receiving marketing from us and your communication preferences, interests, preferences, feedback and survey responses.
How we collect your personal data
We collect personal data through direct communication;
- Requesting information, contacting us (contacting us via phone, e-mail or instant messaging systems);
- collecting name, surname, telephone and e-mail information through the contact form in order to provide our services;
- information in the feedback of offers to be sent.
When you interact on our website, we will automatically collect technical data about browsing actions and patterns in your browser. We collect this personal data using Cookies (see section below) and other similar technologies. We may also receive technical data about you if you visit other websites that use our Cookies. We also use any indirect methods to collect data from you, such as
- Through automated technologies or interactions, such as when you interact with our website, we will collect Technical Data automatically.
- Third party analytics provider. Google Analytics, click here to access their privacy notice.
- Internet search information providers, including but not limited to Google, Bing, Yahoo
As an important note, you are under no obligation to provide your personal data to mez eSoft; however, failure to provide certain personal data described above may prevent us from fulfilling our obligations in relation to your purchase of services from us.
Purposes for which we will use your personal data
The term “processing” means collecting, processing, using, disclosing, disseminating or otherwise making available by transfer and transmission, as well as recording, organizing, organizing, storing, adapting or modifying, accessing, retrieving, consulting, aligning or combining, blocking, anonymizing, erasing, disposing of or destroying. Note that depending on the specific purpose for which we use your data, we may process your personal data for more than one legal ground. We rely on processing your personal data where more than one ground is indicated in the table below, please contact us if you need details on the specific legal ground.
| Data type | Objective/Activity | Legal basis for processing, including legitimate interest basis |
| Identity – Persons – Financial Data | To register you as a new customer and to process and provide our services to you | (a) Performance of a contract with you (b) necessary for our legitimate interests to keep our records up to date and to review how customers use our services |
| Technical data | Use data analytics to improve our website, products/services, marketing, customer relationships and experiences, and to ensure compliance with business policies, for example, policies covering security and internet use | (a) Necessary for our legitimate interests (to identify the types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
| Marketing and Communications – People – Identity Data | To inform you about changes to our terms or privacy policy; To make suggestions and recommendations to you about goods or services that may be of interest to you | (a) Necessary for our legitimate interests (to grow our business, including to improve our products/services and increase efficiency) |
Please note that this privacy notice may be updated from time to time, reflecting changes in the way we process your personal data or changes in applicable laws. We will notify you by updating this page.
Who we share your personal data with
We do not share your personal data with any third party unless it is necessary to provide services to you, which we expect third parties to do. contracted or subject to agreement with the Home Office. In these cases, we are in a position to send your personal data to trusted third party processors on your behalf.
How we protect your data
We have organizational, physical and technical security arrangements for all personal data we hold. We have protocols, controls and related policies, procedures and guidelines in place to maintain these arrangements, taking into account the categories of personal data and the risks associated with the processing we undertake.
Personal data must be accurate, up-to-date and protected against unauthorized or accidental destruction, alteration or disclosure, accidental loss, unauthorized access, misuse, unlawful processing and/or damage and processed in accordance with the law.
Marketing and Opt-out
We may use your Identity, Contacts and/or Technical Data to form an opinion about what we think you may want or need or what we think may be of interest to you. If you have requested information and have not opted out of receiving this marketing, you will receive notifications about the services via Whatsapp or email.
We will also ensure that you provide your consent to receive further marketing communications. In the case of third party marketing or any processing action involving automated decision-making, including profiling, we will obtain your explicit consent before sharing your personal data with any third party for marketing purposes. You may at any time decide not to receive further notifications by contacting us by phone or email.
Cookies
Cookies refer to a small text file placed on your computer by this website. Cookies ask your browser to be stored on your device to remember information about you, such as your language preference, when visited by a user. These cookies are set by us and are referred to as first party cookies.
Strictly Necessary Cookies
These are cookies that are essential for the operation of our website. For example, they contain cookies that allow you to log in to secure areas of our website, use a shopping cart or utilize e-billing services.
Analytics/Performance Cookies
They allow us to recognize and count the number of visitors and see how visitors move around when using our website. This helps us to improve the way our website works, for example by making it easier for users to find what they are looking for.
Functionality Cookies
These are used to recognize you when you return to our website. This allows us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language).
| Name | Provider | Objective | Ending |
| lang | mezesoft.com | The lang cookie is used by mezesoft.com to remember the language selected by the user’s Technical Data when returning to the website and also to retrieve language information when it is not otherwise available. | 1 year |
We may also use third-party cookies, which are cookies that come from a different domain than the domain of the website you are visiting, for our advertising and marketing efforts. More specifically, we may use cookies and other tracking technologies to collect the Technical Data set out below for the following purposes:
| Cookies | Objective |
| Google shows us how you found our website and from which advertisements you came. | |
| Google Analytics | Google Analytics provides statistical analysis for our website. The configuration of these cookies is predetermined by Google’s service, so we recommend that you consult the Google Analytics privacy page http://www.google.com/intl/es/analytics/privacyoverview.html for more information about cookies. |
Unlike first-party cookies, we do not control the setting of these cookies. For more information about cookies and instructions on how to manage them, please visit third party websites. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. Please note that if you disable or refuse Cookies, some parts of this website may become inaccessible or may not function properly. You may choose to delete Cookies at any time; however, you may lose any information that allows you to access the Website more quickly and efficiently, including but not limited to personalization settings.
How long will we keep your personal data?
Our standard practice is to retain your personal data only for as long as necessary for the purpose for which it was collected.
What are your rights?
As an individual, you have certain rights in relation to our processing of your personal data.
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to correct information that you think is inaccurate. You also have the right to ask us to complete information that you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. This allows you to ask us to delete or remove personal information when there is no good reason for us to continue processing it.
- Your right to restrict processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances (where we rely on a legitimate interest – or the interest of a third party). You also have the right to object to our processing of your personal data for direct marketing purposes.
- Your right to data portability – You have the right to ask us to transfer the information you have provided to us to another organization or to you in certain circumstances.
You do not have to pay any fees to exercise your rights.
Restricted and Sensitive Scopes
(Application’s) use and transfer of information from Google APIs to any other application will be in accordance with the Google API Services User Data Policy, including the Limited Use requirements.
Data Subject Request and How to Contact Us
‘Data Subject Requests’ can be made by data subjects about whom an organization holds personal data. If you would like to make a request to exercise any of these data subject rights described above, please contact our contact details below. This can be done at any time and requests will be made for the data subject to find out what data is held and what is done with it. You will not have to pay any fees to access your personal information (or to exercise any of your other rights). If you wish to exercise these rights, please email us: info@mezesoft.com
Glossary
LEGAL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to ensure that we provide you with the best service/product and the best and safest experience. Before we process your personal data for our legitimate interests, we make sure that we consider and balance the potential impact on you (both positive and negative) and your rights. We do not use your personal data for activities where the impact on you overrides our interests (unless we have your consent or are required or permitted to do so by law).
Contract Performance means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Complying with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation to which we are subject.
