Thanks to the forms included in the CRM system, you can directly answer your customers’ questions and gain detailed information about their needs.
Based on this data, you can determine which consultants should handle them and, in special cases, use email marketing to send updates to your clients.
Thus, it becomes possible to offer more personalized solutions and respond accurately to their expectations. Form management not only increases customer satisfaction but also strengthens customer relationships and reinforces the company’s competitive advantage.
Customer interaction is an important process for organizing and optimizing communication with potential clients. In this context, different communication channels such as email, phone, and SMS are used to reach customers, understand their needs, and provide the right solutions.
This method is not only a way to increase customer satisfaction but also a critical step in strengthening customer relationships.
Client management plays a critical role in recording customer feedback and regularly monitoring processes. Feedback received after meetings with potential clients is evaluated, and new solutions are developed accordingly. It also provides note and information screens where customer requests and issues can be regularly tracked. In this way, customer satisfaction is continuously improved, the company’s reputation is maintained, and competitive strength is reinforced.
mez eSoft CRM provides the most user-friendly panel, serving all industries with ease.
Organize leads with form management and seamlessly transfer them to client records.
Verify incoming data, assign roles, and manage client information efficiently.
Manage interactions with potential clients to improve satisfaction.
Define permissions and access areas for each role with full flexibility.
Assign tasks, set priorities and deadlines, and track progress with ease.
Detailed reports for campaigns, financial tracking, and company performance.
Our priority is to meet the needs and expectations of our customers.
At Dmax Health, we would like to share the success we have achieved in medical tourism by using “mez eSoft CRM.” Thanks to this platform, we effectively manage the leads and forms we obtain through Facebook and AdWords.
D-MAX Health
Medical Tourism Agency
Hello, I am Prof. Dr. Abdullah Armağan. After we started using the mez eSoft CRM system, I observed a notable increase in efficiency in my clinic. The system offers user-friendly features that make my work easier, especially in calendar management and patient follow-up.
Prof. Dr. Abdullah Armağan
Urology Specialist
The system allows me to record in detail the information of patients added manually and access this data easily. It also greatly simplifies appointment planning, helping me organize operations in my clinic more effectively.
Doç. Dr. Erdem Güven
Aesthetic and Plastic Surgery Specialist
I’d like to share a few words about the services provided through the mez eSoft CRM system. This platform enables effective work on business processes and projects. We have a smooth experience in critical areas such as report tracking, calendar management, and monitoring patients coming from ads.
Op. Dr. Gokhan Serbes
Neurosurgery Specialist
Hello, I am Prof. Dr. Sevim Çakmak. Thanks to the mez eSoft CRM system, I can communicate with my patients more effectively and organize my clinical workflows. It also helps me track prospective patients from advertising campaigns more efficiently, allowing me to optimize my business processes.
Prof. Dr. Sevim Çakmak
Ophthalmology Specialist
The patient registration feature helps me make my workflows simpler and more efficient. For this reason, I prefer the mez eSoft CRM system to strengthen patient relationships and manage my general surgery practice more professionally.
Prof. Dr. Adem Dervişoğlu
General Surgery Specialist
Through Google Ads and Facebook campaigns, we can securely store prospective student leads in mez eSoft CRM. The system gives us great flexibility with its ability to categorize applications as thesis or non-thesis.
BBD Akademi
Barış Buğra Demir
Hello, I am Prof. Dr. Adalet Demir. Managing my thoracic surgery practice with the “mez eSoft CRM” system has been an incredible experience. For me, this platform is more than just a patient tracking system; it has become a powerful tool that helps me build a more interactive and personal relationship with my patients.
Prof. Dr. Adalet Demir
Thoracic Surgery Specialist
By tracking the leads and forms we obtain through Google Ads and Facebook within mez eSoft CRM, we manage our business processes more effectively. The system allows us to store patient contact information securely and makes it easy to reconnect with older data.
First Class Esthetic
Medical Tourism Agency
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