E-Doctor is an innovative application that provides access to healthcare services via digital platforms. It allows you to connect with a specialist doctor from anywhere with an internet connection and have a video or audio consultation.
By expediting examination, diagnosis, and treatment processes, it significantly simplifies time management for both patients and healthcare professionals. This provides equal and rapid service, especially for patients working during busy hours or in remote areas.
Using e-Doctor provides many important advantages to patients and healthcare professionals:
While physical examinations and laboratory tests are the focus in traditional doctor visits, the initial assessment in E-Doctor takes place through a digital consultation. This allows simple complaints to be addressed much faster, while referrals are made when necessary.
When a face-to-face examination is required, the doctor invites the patient to the relevant healthcare facility and continues the follow-up process without interruption. In this way, both time and resources are saved, while access to primary healthcare services becomes easier.
E-Doctor platforms support many specialties such as internal medicine, pediatrics, dermatology, psychiatry, nutrition, and dietetics. Some platforms also provide preliminary assessment services in specialized fields such as dentistry or physiotherapy.
Any branch that does not require emergency intervention but requires expert opinion is offered to patients through digital technologies. In this way, the diversity of specialties found in healthcare institutions is brought to the comfort of your home.
Following the e-Doctor consultation, the doctor issues a digital prescription based on the patient’s complaint and examination findings. This prescription is sent to the patient’s email address registered in the system or to the in-app messaging area.
Patients can obtain medication from the nearest pharmacy or contracted pharmacies with electronic identity verification. Medication use can be tracked throughout the prescription’s validity period without the need for any physical documentation.
E-Doctor provides digital monitoring tools to continuously track patients’ treatment processes. With appointment reminders, medication intake timers, and regular health surveys, doctors can remotely monitor their patients’ conditions.
In this way, chronic disease management is strengthened and the risk of complications decreases. Patients also actively participate in the recovery process by increasing treatment adherence through this digital feedback.
E-Doctor platforms use strong encryption protocols and two-factor authentication systems to protect the privacy of patient data. Personal health information is accessible only to authorized healthcare personnel, and all transactions are recorded in accordance with international data security standards. In this way, patient confidentiality is ensured while the digital platform is positioned as a reliable source of healthcare.
The e-Doctor service is generally designed for health issues that don’t require immediate intervention. In life-threatening situations, it’s recommended to contact the nearest healthcare facility. In urgent cases, emergency numbers such as 112 should be used.
E-Doctor platforms offer video or text consultations with specialist physicians. Service providers work with licensed physicians and offer reliable solutions. However, it’s important to review the company’s legal authority and user reviews when choosing a platform.
Most e-Doctor services are fee-based and offer per-call or subscription payment models. Some health insurance companies may cover some of these services. Pricing may vary by platform and specialty.
E-Doctor platforms place great importance on protecting personal health data. Conversations are generally conducted over encrypted connections and stored in accordance with legal regulations such as the Personal Data Protection Law (KVKK). Be sure to review the platform’s privacy policies to ensure the security of user data.
Our priority is to meet the needs and expectations of our customers.
At Dmax Health, we would like to share the success we have achieved in medical tourism by using “mez eSoft CRM.” Thanks to this platform, we effectively manage the leads and forms we obtain through Facebook and AdWords.
D-MAX Health
Medical Tourism Agency
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Prof. Dr. Abdullah Armağan
Urology Specialist
The system allows me to record in detail the information of patients added manually and access this data easily. It also greatly simplifies appointment planning, helping me organize operations in my clinic more effectively.
Doç. Dr. Erdem Güven
Aesthetic and Plastic Surgery Specialist
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Op. Dr. Gokhan Serbes
Neurosurgery Specialist
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Prof. Dr. Sevim Çakmak
Ophthalmology Specialist
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Prof. Dr. Adem Dervişoğlu
General Surgery Specialist
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BBD Akademi
Barış Buğra Demir
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Prof. Dr. Adalet Demir
Thoracic Surgery Specialist
By tracking the leads and forms we obtain through Google Ads and Facebook within mez eSoft CRM, we manage our business processes more effectively. The system allows us to store patient contact information securely and makes it easy to reconnect with older data.
First Class Esthetic
Medical Tourism Agency
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