The architecture sector stands out with its busy work schedule, complex project processes, and multi-stakeholder collaborations. Therefore, there is a need for a strong digital infrastructure that increases efficiency at every stage of the process.
CRM systems provide architecture firms not only with customer relationship management but also with comprehensive solutions in project tracking, calendar planning, communication organization, and workflow management.
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Architecture firms can use CRM systems to manage client relationships and engage with potential customers. They can record client information, track communication history, and provide personalized services tailored to client needs. This increases customer satisfaction and strengthens customer loyalty.
Projects can be created through mez eSoft, and related files, documents, and tasks can be assigned under each project. This allows teams within the company to manage project processes in a more organized way. For example, drafts, drawings, and reports required for an architectural project can be made easily accessible to the relevant staff. In addition, it can be determined which staff member is responsible at different stages of the project, and tasks can be assigned accordingly.
mez eSoft CRM makes it easier for architecture firms to assign and track tasks accurately. In project processes, different tasks such as design, material selection, site inspection, and client presentation can be assigned to team members, and the progress status can be monitored step by step. In this way, inter-team coordination is strengthened, and projects are completed on time.
CRM offers a powerful calendar management tool for architecture firms. Project start dates, meetings, presentations, and deadlines are added to the system and made accessible to the entire team. This ensures that processes proceed according to plan and no critical dates are overlooked.
CRM systems offer architecture firms significant advantages not only in customer relationships but also in project tracking, task management, and communication organization. Main contributions include:
mez eSoft CRM provides the most user-friendly panel, serving all industries with ease.
Organize leads with form management and seamlessly transfer them to client records.
Verify incoming data, assign roles, and manage client information efficiently.
Manage interactions with potential clients to improve satisfaction.
Define permissions and access areas for each role with full flexibility.
Assign tasks, set priorities and deadlines, and track progress with ease.
Detailed reports for campaigns, financial tracking, and company performance.
Our priority is to meet the needs and expectations of our customers.
At Dmax Health, we would like to share the success we have achieved in medical tourism by using “mez eSoft CRM.” Thanks to this platform, we effectively manage the leads and forms we obtain through Facebook and AdWords.
D-MAX Health
Medical Tourism Agency
Hello, I am Prof. Dr. Abdullah Armağan. After we started using the mez eSoft CRM system, I observed a notable increase in efficiency in my clinic. The system offers user-friendly features that make my work easier, especially in calendar management and patient follow-up.
Prof. Dr. Abdullah Armağan
Urology Specialist
The system allows me to record in detail the information of patients added manually and access this data easily. It also greatly simplifies appointment planning, helping me organize operations in my clinic more effectively.
Doç. Dr. Erdem Güven
Aesthetic and Plastic Surgery Specialist
I’d like to share a few words about the services provided through the mez eSoft CRM system. This platform enables effective work on business processes and projects. We have a smooth experience in critical areas such as report tracking, calendar management, and monitoring patients coming from ads.
Op. Dr. Gokhan Serbes
Neurosurgery Specialist
Hello, I am Prof. Dr. Sevim Çakmak. Thanks to the mez eSoft CRM system, I can communicate with my patients more effectively and organize my clinical workflows. It also helps me track prospective patients from advertising campaigns more efficiently, allowing me to optimize my business processes.
Prof. Dr. Sevim Çakmak
Ophthalmology Specialist
The patient registration feature helps me make my workflows simpler and more efficient. For this reason, I prefer the mez eSoft CRM system to strengthen patient relationships and manage my general surgery practice more professionally.
Prof. Dr. Adem Dervişoğlu
General Surgery Specialist
Through Google Ads and Facebook campaigns, we can securely store prospective student leads in mez eSoft CRM. The system gives us great flexibility with its ability to categorize applications as thesis or non-thesis.
BBD Akademi
Barış Buğra Demir
Hello, I am Prof. Dr. Adalet Demir. Managing my thoracic surgery practice with the “mez eSoft CRM” system has been an incredible experience. For me, this platform is more than just a patient tracking system; it has become a powerful tool that helps me build a more interactive and personal relationship with my patients.
Prof. Dr. Adalet Demir
Thoracic Surgery Specialist
By tracking the leads and forms we obtain through Google Ads and Facebook within mez eSoft CRM, we manage our business processes more effectively. The system allows us to store patient contact information securely and makes it easy to reconnect with older data.
First Class Esthetic
Medical Tourism Agency
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