A Decision Support System (DSS) is a data-driven and interactive computer-based system designed to improve the decision-making processes of an organisation or business. These systems help managers or decision makers to evaluate various alternatives and make the most appropriate decisions by analysing the collected data and functions such as scenario creation, modelling, comparison and reporting.
The main purpose of KDS software is to help managers or decision makers solve complex problems faster and more accurately. Thanks to data analytics, information obtained from large and diverse data sources can be processed with statistical models and artificial intelligence techniques to make forecasting, trend analysis and scenario modelling. In this way, organisations can foresee the risks they may face in the future, identify areas of opportunity and gain competitive advantage by improving their processes.
The aim of data analytics is to help managers or decision makers solve complex problems faster and more accurately. Thanks to data analytics, information obtained from large and diverse data sources can be processed with statistical models and artificial intelligence techniques to make forecasting, trend analysis and scenario modelling.
In this way, organisations can foresee the risks they may face in the future, identify areas of opportunity and gain competitive advantage by improving their processes.
One of the most commonly used tools in these systems is spreadsheet software such as Microsoft Excel, because it is powerful for data analysis and visualisation. In addition, programming languages such as R and Python, used for data mining and business analytics, are popular thanks to their extensive library support.
For big data analytics, platforms such as Apache Hadoop and Spark are favoured, especially when working with large-scale datasets. In addition, visualisation tools such as Tableau, Power BI and Qlik allow decision makers to easily make sense of data. For database management and querying, systems such as SQL, Oracle and MongoDB stand out.
Oncology Information System (OIS) is a very important tool to ensure early diagnosis in cancer treatment. OIS collects and analyses all medical histories of patients in a digital environment, thus enabling faster detection of signs and symptoms even in the early stages of cancer.
Early diagnosis is made by integrating information from different sources such as genetic data, biomarkers and imaging results. Using this data, OIS can more accurately identify early signs of cancer and identify potential risks in advance.
Advantages of decision support systems in businesses:
Fast and Accurate Decision Making: These systems provide managers with the opportunity to make accurate and fast decisions by analysing large data sets. It produces effective solutions especially in complex problems.
Increasing Efficiency: It saves time and cost by optimising processes. In this way, businesses can use their resources more efficiently.
Risk Management: By identifying possible risks in advance, it shapes decision-making processes accordingly and minimises the risks of businesses.
Providing Competitive Advantage: It helps to make strategic decisions by analysing market trends and increases the competitiveness of businesses.
Supporting Teamwork: It facilitates information sharing between various units, thus improving cooperation and coordination.
Long Term Planning: It enables setting strategic goals and making long-term plans.
Our priority is to meet the needs and expectations of our customers.
At Dmax Health, we would like to share the success we have achieved in medical tourism by using “mez eSoft CRM.” Thanks to this platform, we effectively manage the leads and forms we obtain through Facebook and AdWords.
D-MAX Health
Medical Tourism Agency
Hello, I am Prof. Dr. Abdullah Armağan. After we started using the mez eSoft CRM system, I observed a notable increase in efficiency in my clinic. The system offers user-friendly features that make my work easier, especially in calendar management and patient follow-up.
Prof. Dr. Abdullah Armağan
Urology Specialist
The system allows me to record in detail the information of patients added manually and access this data easily. It also greatly simplifies appointment planning, helping me organize operations in my clinic more effectively.
Doç. Dr. Erdem Güven
Aesthetic and Plastic Surgery Specialist
I’d like to share a few words about the services provided through the mez eSoft CRM system. This platform enables effective work on business processes and projects. We have a smooth experience in critical areas such as report tracking, calendar management, and monitoring patients coming from ads.
Op. Dr. Gokhan Serbes
Neurosurgery Specialist
Hello, I am Prof. Dr. Sevim Çakmak. Thanks to the mez eSoft CRM system, I can communicate with my patients more effectively and organize my clinical workflows. It also helps me track prospective patients from advertising campaigns more efficiently, allowing me to optimize my business processes.
Prof. Dr. Sevim Çakmak
Ophthalmology Specialist
The patient registration feature helps me make my workflows simpler and more efficient. For this reason, I prefer the mez eSoft CRM system to strengthen patient relationships and manage my general surgery practice more professionally.
Prof. Dr. Adem Dervişoğlu
General Surgery Specialist
Through Google Ads and Facebook campaigns, we can securely store prospective student leads in mez eSoft CRM. The system gives us great flexibility with its ability to categorize applications as thesis or non-thesis.
BBD Akademi
Barış Buğra Demir
Hello, I am Prof. Dr. Adalet Demir. Managing my thoracic surgery practice with the “mez eSoft CRM” system has been an incredible experience. For me, this platform is more than just a patient tracking system; it has become a powerful tool that helps me build a more interactive and personal relationship with my patients.
Prof. Dr. Adalet Demir
Thoracic Surgery Specialist
By tracking the leads and forms we obtain through Google Ads and Facebook within mez eSoft CRM, we manage our business processes more effectively. The system allows us to store patient contact information securely and makes it easy to reconnect with older data.
First Class Esthetic
Medical Tourism Agency
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