Cloud-based CRM is a software solution that enables businesses to manage customer data on a centralised platform accessible over the internet. These systems facilitate data sharing between different departments such as sales, marketing and customer service, allowing them to track and analyse customer interactions more effectively.
Here are the Advantages of Cloud Based CRM Software:
Scalability: It can easily scale in parallel with the growth of your business, so you can increase the number of users or features as you need.
Accessibility: Creates flexible working environments by providing access from any location and device with an internet connection.
Automatic Updates: Regularly updated by the software provider so you automatically have the latest features and security patches.
Data Security: Hosted in professional data centres, data is protected by advanced security measures and the risk of data loss is minimised.
Ease of Integration: It offers seamless integration with other business applications and services, making your business processes more efficient.
Fast Implementation: It can be installed and started to be used faster than traditional systems, so there are no disruptions in your business processes.
It ensures the security of data both in transit and during storage by using strong encryption techniques. In addition, unauthorised access is prevented through multi-factor authentication and detailed access controls. Potential vulnerabilities are proactively managed with regular security updates, threat intelligence and continuous monitoring services. Data backup and disaster recovery plans also provide additional protection against potential data loss.
It collects customer data on a centralised platform and makes it accessible, enabling sales, marketing and support teams to work in coordination. Thanks to real-time data analytics, customer needs and behaviours can be better understood so that personalised services can be offered.
In addition, CRM solutions, which offer flexibility and scalability thanks to their cloud-based structure, allow businesses to quickly adapt to changing market conditions.
Traditional CRM:
Accessibility and Flexibility: Usually accessed via in-office servers, remote access may be limited.
Scalability: Scaling can be more complex and costly, may require additional hardware and software.
Security and Data Backup: Security and backup operations are the responsibility of the business itself, may require extra resources.
Customisation and Integration: Customisation and integration processes can be more complex and time consuming.
Cloud Based CRM:
Accessibility and Flexibility: Accessible from anywhere with internet connection, compatible with mobile devices.
Scalability: As the business grows, it can be easily scaled, the number of users and features can be increased.
Security and Data Backup: Offers professional security measures and automatic data backup.
Customisation and Integration: Generally provides wide integration options and easy customisation.
Our priority is to meet the needs and expectations of our customers.
At Dmax Health, we would like to share the success we have achieved in medical tourism by using “mez eSoft CRM.” Thanks to this platform, we effectively manage the leads and forms we obtain through Facebook and AdWords.
D-MAX Health
Medical Tourism Agency
Hello, I am Prof. Dr. Abdullah Armağan. After we started using the mez eSoft CRM system, I observed a notable increase in efficiency in my clinic. The system offers user-friendly features that make my work easier, especially in calendar management and patient follow-up.
Prof. Dr. Abdullah Armağan
Urology Specialist
The system allows me to record in detail the information of patients added manually and access this data easily. It also greatly simplifies appointment planning, helping me organize operations in my clinic more effectively.
Doç. Dr. Erdem Güven
Aesthetic and Plastic Surgery Specialist
I’d like to share a few words about the services provided through the mez eSoft CRM system. This platform enables effective work on business processes and projects. We have a smooth experience in critical areas such as report tracking, calendar management, and monitoring patients coming from ads.
Op. Dr. Gokhan Serbes
Neurosurgery Specialist
Hello, I am Prof. Dr. Sevim Çakmak. Thanks to the mez eSoft CRM system, I can communicate with my patients more effectively and organize my clinical workflows. It also helps me track prospective patients from advertising campaigns more efficiently, allowing me to optimize my business processes.
Prof. Dr. Sevim Çakmak
Ophthalmology Specialist
The patient registration feature helps me make my workflows simpler and more efficient. For this reason, I prefer the mez eSoft CRM system to strengthen patient relationships and manage my general surgery practice more professionally.
Prof. Dr. Adem Dervişoğlu
General Surgery Specialist
Through Google Ads and Facebook campaigns, we can securely store prospective student leads in mez eSoft CRM. The system gives us great flexibility with its ability to categorize applications as thesis or non-thesis.
BBD Akademi
Barış Buğra Demir
Hello, I am Prof. Dr. Adalet Demir. Managing my thoracic surgery practice with the “mez eSoft CRM” system has been an incredible experience. For me, this platform is more than just a patient tracking system; it has become a powerful tool that helps me build a more interactive and personal relationship with my patients.
Prof. Dr. Adalet Demir
Thoracic Surgery Specialist
By tracking the leads and forms we obtain through Google Ads and Facebook within mez eSoft CRM, we manage our business processes more effectively. The system allows us to store patient contact information securely and makes it easy to reconnect with older data.
First Class Esthetic
Medical Tourism Agency
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All content on this website is for informational purposes only. mez eSoft MBYS software is fully compliant with the MBYS regulation set by the Turkish Ministry of Health. As of January 15, 2025, the use of MBYS is mandatory.
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